Privacy Policy

Effective Date: October 29, 2025

ImperialTMC CRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform at https://crm.imperialtmc.com and use our WhatsApp, Telegram, and SMS marketing modules.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, billing details.
• Account Information: Login credentials, usage history, subscription details.
• Communication Data: Message content, recipient details, delivery status.
• Technical Data: IP address, browser type, device information, access times.

2. How We Use Your Information

We use your information to:

• Provide and manage our marketing services.
• Process payments and manage subscriptions.
• Communicate with you regarding your account and support requests.
• Improve our platform and user experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: For hosting, payment processing, and analytics.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or asset sale.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent where applicable.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@crm.imperialtmc.com
📞 Phone: +8801601632828
🏢 Address: Bangla Motor, Dhaka-1000, Bangladesh